The test of a dealership is not the day you buy. It is the third service, two years later.
I had a quotation from another dealer that grew by eleven thousand rupees between the estimate and the invoice. Here the sheet I was given on day one is exactly what I paid. That is the whole reason I bought from Pillai & Sons.
I drive to Kumbakonam and back most days. The hybrid was explained to me properly — what it does in traffic, what it does not do on the highway — instead of just being sold to me. Six months in, the fuel figures are what they said.
Seven seats and CNG for the running I do. They worked out my cost per kilometre on paper against the petrol version before I decided. Nobody had done that for me anywhere else.
The lady who took me for the test drive answered every question without once making me feel it was a silly one. I have bought cars before and that has not always been my experience.
A used car with the inspection report actually printed and handed over, and the RC transfer done by them. I collected it and the transfer message came through in twelve days as promised.
I was genuinely frightened of driving. Thirty days later I drive to work alone. The instructor was patient in a way I did not expect.
These are drawn from customers who bought or serviced with us and agreed to be quoted. We have not edited them into advertising copy, and we have not removed the ones that mention what went wrong before it was put right.
If you have bought from us and would like to add yours — good or bad — send it through and we will publish it as written.
Book a test drive, or just come in and ask questions. Neither commits you to anything.
